🐾 60-Day "Happy Paws" Guarantee
We want you and your furry friends to feel 100% confident shopping with us. If you’re not completely satisfied, we're here to help.
🦴 Eligibility
- Unopened & Fresh: Products must be in original, unused packaging.
- Safety First: For hygiene reasons, opened products cannot be returned.
- Original State: Items must be in the same condition as received.
- Proof of Purchase: Order number or receipt required.
🚫 Non-Refundable
- Opened or used products.
- Items returned damaged.
- Gift cards or promotional items.
- Shipping fees (unless we made a mistake!).
🎾 How It Works
1
Give us a shout: Contact support within 60 days of delivery.
2
The Game Plan: Once approved, follow our simple return instructions.
3
The Payback: After inspection, your refund is issued to your original payment method.
🚚 Return Shipping
Customers are responsible for return shipping costs. However, if the item arrived damaged or incorrect, we'll bark up the right tree and cover the costs for you!
